- Starbucks needs you to rein in highly customized drink orders—’We have some cleanup to do,’ CEO Brian Niccol says Fortune
- Starbucks hopes faster drinks, fewer upcharges and nicer mugs bring people back NPR
- Starbucks’s New CEO Just Revealed a Brilliant Master Plan to Turn the Company Around. It All Starts With 4 Words Inc.
- Starbucks’ plan to return to its roots involves 200,000 Sharpies CNBC
- Starbucks’s CEO Steps In to Tackle Long List of Issues The New York Times