- Howard Schultz says he ‘did a cartwheel’ when Starbucks CEO Niccol coined ‘back to Starbucks’ strategy CNBC
- Starbucks accelerates new staffing model to all North American stores Reuters
- Empowering Coffeehouse Leaders: Starbucks expands Assistant Manager Role across the U.S. Starbucks Coffee
- Starbucks’ Comeback Puts Employees First with Tech and Leadership Upgrades QSR Magazine
- Starbucks’ Latest Fix for Busy Stores? More Assistant Managers in the US Bloomberg.com