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An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess – WIRED

Posted on Author Tim Hodges Comments Off on An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess – WIRED
  1. An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess  WIRED
  2. A customer support AI went rogue—and it’s a warning for every company considering replacing workers with automation  Fortune
  3. Cursor AI’s own support bot hallucinated its usage policy  theregister.com
  4. AI Support Bot Mistake Costs Cursor Code Editor Customers  WebProNews
  5. Cursor AI tech support bot fooled a user who contacted it with a problem — instead of helping, it came up with new rules for using the service  dev.ua